Building Compassionate Community: Insights from Susan Kenny of the OC Ronald McDonald House on Critical Mass Radio Show

February 2nd, 2019 by Richard (Ric) Franzi, MBA

Through compassion, integrity, respect, innovation, and transparency – the Ronald McDonald House works to provide a community where children and families embrace life with hope, courage, and joy. And your donations are put to good use to help make a difference in the community. Susan Kenny from the OC Ronald McDonald House joined us to share more. Here are three takeaways from our time with Susan Kenny on Critical Mass Radio Show:

1. “You don’t think about it, because you don’t have to.” While on Critical Mass Radio Show, Susan Kenny explained that there is an exponentially large need for the services that the OC Ronald McDonald House provides to families whose children are in the hospital, however, many people do not know what the organization does. Just because you have not been exposed to a need, does not mean it does not exist.

2. Collaboration is crucial. The OC Ronald McDonald House works hard to collaborate with other stakeholders in the area. Whether it be the Children’s Hospital of Orange County, Make A Wish, or other local non profits, the OC Ronald McDonald House works tirelessly within the community to ensure that children in the hospital, and their families, receive the care and support services that they deserve.

3. Name/brand recognition can be a benefit, but it can also be a challenge. Susan Kenny explained the organization’s connection to McDonalds raises a lot of curiosity, but also a lot of confusion. She shared that, because of the name, many people do not fully understand what it is the organization does, or realize that the organization needs support, just as any other non­profit does.

Listen to our full interview with Susan Kenny here:

http://podcast.criticalmassforbusiness.com/e/episode-1182-critical-mass-radio-show-january-24-2019-susan-kenny/

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